CS-Cart “Marketing questions” add-on

CS-Cart “Marketing questions” add-on allows the administrator to ask marketing questions on the order landing page in the storefront (“thank you for your purchase” page) in a pop-up window. Customers can answer or ignore the questions.

It may be any questions that can help make the business better (e.g., about the online store usability, about recommendations regarding online store stock, any specific questions, etc.). By answering marketing questions customers can let you know some useful information that can help improve the business and increase customers' loyalty.

Features:

Ability for administrator to place a block with Marketing questions on the order landing page.
Ability for administrator to add different types of question forms (text area, select box, radio group, etc.).
Customers see a question/questions after placing the order on the order landing page (“Thank you for your purchase” page) in a pop-up window and can answer or not answer it/them.
If a customer is registered and has already answered Marketing questions, next time when he places an order, the pop-up with Marketing questions will be pre-filled with the previous answers. Customer can close the pop-up or change his answers.
Customer's answer/answers are displayed in the admin back-end on the order details page.
If a customer is registered his answer/answers are also available on his customer profile page in the admin back-end (in CS-Cart v.3).
Marketing questions and answers are shown on a separate admin page Website -> Marketing questions (in CS-Cart v.3) and Marketing -> Marketing questions (in CS-Cart v.4).

Compatibility:

This add-on works correctly in Internet Explorer, Mozilla Firefox, Safari, Google Chrome and Opera latest browser versions.

The add-on is compatible with CS-Cart 2.2.х, CS-Cart 3.0.x, CS-Cart 4.3.x.

Notes:

1. We offer free installation of this add-on for the default CS-Cart versions (that don't have any file changes and additional modules). Otherwise, the installation may require additional charge.

2. After the payment is confirmed, you will be able to download the add-on from the order details page.

Remember that we can make any changes in this add-on due to your demands.

Contact us, if you have any questions.

How to create a block with Marketing questions?

After the add-on installation go to Design → Blocks → click Orders landing page tab.
Create a new block with block content - Marketing questions.
Save.

Notice! Please do not choose the Wrapper for the Marketing questions block.

How to add questions?

In the administration panel go to Customers → Profile fields (CS-Cart v.3) or Administration -> Profile Fields (CS-Cart v.4).
Click “Add field” button.
Fill out the fields in the appeared window. See the screenshot below:

New question

Description – type in your question here.

Position – specify the question position.

Type – choose the type for the question entry field (e.g. text area, input field, select box, etc.).

Section – choose Marketing questions.

Profile (Show/Required) – tick the first check box to display customer's answer in a customer Profile in the storefront and admin back-end. Don't tick the second check box, it doesn't influence the add-on functionality.

Checkout (Show/Required) – don't tick check boxes here.

Click Create button.
Repeat the above steps to add more questions.

Where can the administrator view the answers of a customer?

Marketing questions and answers are displayed on every order details page in the admin back-end (Orders → View orders → click View next to the necessary order).
All marketing questions and answers are displayed on a separate admin page Website -> Marketing questions (in CS-Cart v.3) and Marketing -> Marketing questions (in CS-Cart v.4).
In CS-Cart 3 only - If a customer is registered, marketing questions and answers are displayed on a customer's profile page in the admin back-end (Customers → Customers → click Edit next to the necessary customer).

Please note: You will see the answers only if a customer answered questions.

Installation

1. Download the archive with the Marketing questions add-on.

2. Unpack the archive's content and upload files to your server in the root directory with the installed CS-Cart.

3. Log into the administration panel of your store, go to the Administration -> Add-ons page.

4. In the list of add-ons find the Marketing questions add-on and click Install opposite to its name.

5. That's all, the add-on is installed.

6. After the add-on installation it is necessary to create a block with Marketing questions. Please read our Documentation for details (click the Documentation tab).

Marketing questions pop-up in the storefront once an order is placed:

Marketing questions in the storefront